Customer reviews of Trust Motor Company

By Gareth S on 13 April 2017 | Verified purchase

I bought an octavia vrs from trust motor company and I have to say I am very pleased with the car and can't fault the service you guys gave me . Jay and Ben thankyou

By martyn s on 16 September 2021 | Purchase not verified

I recently bought and 2014 Yaris from this company and have nothing but praise for the way Jay handled the purchase. The only thing he forgot was to tell me how to open the fuel cap but as the garage was only round the corner it was immediately rectified. He is a very affable and trustworthy person and I would highly recommend this company

By LUCY C on 27 August 2021 | Purchase not verified

Ben and Jay are clearly proud of their business and want to maintain a high standard both in what they sell and in customer care. We dealt mainly with Jay - no hard sell, honesty, patience and a bit of humour too - just the right tone. We had a very minor issue with the car that we bought and this was quickly sorted out and followed up by Jay to make sure that we were happy. We love the car - thank you!

By Anonymous on 03 July 2021 | Purchase not verified

Jay and Ben could not have been more courteous and friendly. We felt no pressure at all to purchase the Lexus that we had travelled a long way down from Cumbria to view. We were given all the time we needed to look over the car and the test drive with Jay was completely free of sales talk, which we appreciated. Ben and Jay know their cars and answered every question we had. Needless to say, the drive home was a joy and the car is in the superb condition that we hoped it would be. Thank you both.

By Bev B on 21 May 2021 | Purchase not verified

Excellent customer service, would definitely recommend. Jay and Ben were really helpful. The car we bought ticked all our boxes and at a good price. Thanks again guys top job !

By Neil I on 10 March 2021 | Purchase not verified

We bought a 2016 Mazda 3 from Trust earlier this year. Although covid restrictions were in force during lockdown, we were allowed to give the car a thorough check, and make sure we were comfortable inside. We weren't allowed a test drive, but Trust assured us that we could return the car within 14 days - no need for that, we've bought a fantastic car, immaculately clean in and out, and all documents up to date. Trust's prices are fair too. They offered us a 1-year warranty package, but were not pushy about it - instead, I went away and did some research, and realised that their package is good, so I bought it. Well done Trust! A happy customer.

By Karl M on 19 September 2020 | Purchase not verified

Professional, super friendly, welcoming, genuine, honest, organised, clean and supportive dealership / staff. Excellent customer service. Very happy customer - thank you!

By Natalie G on 11 September 2020 | Purchase not verified

From start to finish Jay provided excellent customer service, knowledge and reassurance. I was recommended by a friend and couldn’t be happier with my experience with Trust Motor company. Highly recommended in every way.

By Kim S on 05 September 2020 | Purchase not verified

Just got my second car from Trust motor company , Very friendly ,made to feel very welcome as I was the first time , always honest answer to any questions. no problems with my first car purchase from here & would definitely go back when I find the need to change cars again .

By Ross H on 20 August 2020 | Purchase not verified

I purchased a Mazda 6 Takuya from Trust Motor Company. I couldn't fault the service I received . From start to finish they made the whole process completely stress free and straight forward, great guys. They were professional, friendly and there was no hard sell at all. The car was in excellent condition, exactly as described in the ad. I have looked at plenty of Mazda 6 adverts on Autotrader and Trust Motor's advert provided plenty of photos and accurate information. Really satisfied I ended going through Trust Motor.