Customer reviews of Trust Motor Company
At Trust Motor Company we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
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5
Excellent, trust worthy and fair customer service
By Joanne S on 22 September 2017 | Verified purchase
This is the third car we have bought from Trust Motor Company. They are friendly but not pushy at all. It's reassuring that they look for good quality cars. They certainly do as their names says. No doubt we will be back for a fourth car in the near future!
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5
Exceptional great service from Trust Motor.
By Sue R on 21 September 2017 | Verified purchase
I would like to say a big THANK YOU for the Trust Motor Company. Having purchased the vehicle without physically going to see it (I live in Wolverhampton West Midlands) was a first a bit daunting. The team were very helpful in explaining all the spec and condition of the purchased vehicle. Upon my request, they even sent me via email a video. To top it up, Trust Motor Company delivered the vehicle right to my door step . On time, punctual, and very helpful. Could not fault the outstanding service. Excellent service on the warranty package. The vehicle was exactly what the Team stipulated. Thoroughly overwhelmed. Thank You again and all the best.
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5
Fantastic Dorset based Motor Company
By Tamsin W on 22 August 2017 | Verified purchase
I recently purchased a hatchback from Trust Motor Company and I couldn't be happier. Jay and Ben are very approachable and were happy to answer any queries I had regarding any of their vehicles. If you live in the Dorset area and are looking for a second hand car, I couldn't recommend these guys any higher. Thankfully, they also deliver all over the UK and most recently to Malta. Thanks again Guys!
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5
A pleasure to deal with
By Laurence S on 07 July 2017 | Verified purchase
Great company, nice guys and a pleasure to deal with. All cars seem to be very well looked after and thoroughly checked.
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5
A big thumbs up.
By James G on 10 May 2017 | Verified purchase
Run by really good chaps who couldn't have been more helpful. Good selection of cars there and no hard sell. If only all car dealers were like this. I wouldn't hesitate in using them again if and when the need arose
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5
Quality cars from a quality company
By Victor T on 13 April 2017 | Verified purchase
Trust Motor Company, run by a couple of guys that want the best for their customers, they source cars that are of a high standard, are happy to negotiate and will give you a good deal. When I get tired of my Rav 4 maybe in ten or twenty years, I will go back and buy something else from them! They are that good! Seriously, if you want excellent customer service and good quality cars, this is the place to go.
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5
Skoda octavia vrs
By Gareth S on 13 April 2017 | Verified purchase
I bought an octavia vrs from trust motor company and I have to say I am very pleased with the car and can't fault the service you guys gave me . Jay and Ben thankyou
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5
Brilliant experience.
By Mike R on 13 August 2026 | Purchase not verified
Really happy with the service, he was friendly, honest and knowledgeable. The cars been an absolute dream, such a change from the usual 2nd hand car garage antics. Would use them again without a moment's hesitation.
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5
Honest before the sale, and he stood behind it after. That's exactly what y
By Aiden A on 30 July 2026 | Purchase not verified
I really can't recommend Jay enough.I went in looking for a Honda CR-V and he had a few. Jay showed me the one I ended up buying and pointed out the little used-car-cosmetic bits himself before I'd even spotted them, then just handed me the keys and gave me space to have a proper look in my own time.The car itself runs brilliantly. Accelerates smoothly, brakes well, and it's clear it's been looked after. One thing that stood out is that Jay actually drives the cars for a few hours before selling them, which most dealers don't bother with, so he genuinely knows they're running right before they go out. My wife loves it too, loads of room for her horse riding gear and she feels safe and comfortable.On the test drive I noticed a bit more road noise than I expected around the rear. Turned out it had grabber tyres fitted, which I didn't want or need, and Jay happily swapped them for a different set. No problem at all.I bought the car, then the air con stopped blowing cold, and honestly that's the moment you find out what a dealer's really like. Jay just sorted it. Refilled the AC gas first, then when it went again, he got it diagnosed properly and replaced the leaking condenser unit. No fuss, no making me feel like I was being a pain. Top-tier after-care.That's rare. Buying used always carries a bit of risk, but what you really want is confidence that if something goes wrong it'll be dealt with properly. Jay delivered exactly that. If you're after a used car and someone who'll stand behind what he sells, go and see Jay.
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5
Happy Mazda 3 owner!
By Anonymous on 11 June 2026 | Purchase not verified
Exceeded my expectations! just got my Mazda from these guys! Great selection of cars too. Thank you again
Opening times
| Monday | 09:30 - 17:30 |
|---|---|
| Tuesday | 09:30 - 17:30 |
| Wednesday | 09:30 - 17:30 |
| Thursday | 09:30 - 17:30 |
| Friday | 09:30 - 17:30 |
| Saturday | 09:30 - 17:30 |
| Sunday | Closed |
Trust Motor Company
- Address:
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Compound B, Parley Wood Business Park, Barrack Road,
West Parley,
Ferndown,
Dorset,
BH22 8FU