Customer reviews of Trust Motor Company

By Richard G on 29 October 2023 | Purchase not verified

My wife and I bought a used Mazda 3 from the Trust Motor Company in October 2023.Buying a car from the Trust Motor Company was a memorable experience. Jay had a very pleasing manner and was very helpful. The vehicle was immaculate and had a low mileage.I would thoroughly recommend buying a used card from the Trust Motor Company.

By Kirti H on 14 June 2023 | Purchase not verified

Really not good, service was okay but the car had faults.

By Elif C on 08 June 2023 | Purchase not verified

I bought a car through Zuto on March 2023. I’ve got a really bad experience with Zuto but Jay and Ben made me feel comfortable during cold weather. I went there from 3,5 hrs away and Zuto says they cannot do about finance. They both try to fix that finance issue with me. I am so grateful I met with you guys.

By LES G on 04 February 2023 | Purchase not verified

Five stars ! (yet again). The contents of all the positive reviews tells you all you really need to know. I saw the car on their website, made an appointment with Jay, the vehicle was well presented and at a very reasonable price, no pressure whatsoever. everything explained, documents completed, car bought! I would highly recommend this company to anyone looking to buy a car. Absolute gold mine amongst car dealers. Well done and thank you Jay and Ben! Wishing the company future success.

By martyn s on 16 September 2021 | Purchase not verified

I recently bought and 2014 Yaris from this company and have nothing but praise for the way Jay handled the purchase. The only thing he forgot was to tell me how to open the fuel cap but as the garage was only round the corner it was immediately rectified. He is a very affable and trustworthy person and I would highly recommend this company

By LUCY C on 27 August 2021 | Purchase not verified

Ben and Jay are clearly proud of their business and want to maintain a high standard both in what they sell and in customer care. We dealt mainly with Jay - no hard sell, honesty, patience and a bit of humour too - just the right tone. We had a very minor issue with the car that we bought and this was quickly sorted out and followed up by Jay to make sure that we were happy. We love the car - thank you!

By Anonymous on 03 July 2021 | Purchase not verified

Jay and Ben could not have been more courteous and friendly. We felt no pressure at all to purchase the Lexus that we had travelled a long way down from Cumbria to view. We were given all the time we needed to look over the car and the test drive with Jay was completely free of sales talk, which we appreciated. Ben and Jay know their cars and answered every question we had. Needless to say, the drive home was a joy and the car is in the superb condition that we hoped it would be. Thank you both.

By Bev B on 21 May 2021 | Purchase not verified

Excellent customer service, would definitely recommend. Jay and Ben were really helpful. The car we bought ticked all our boxes and at a good price. Thanks again guys top job !

By Neil I on 10 March 2021 | Purchase not verified

We bought a 2016 Mazda 3 from Trust earlier this year. Although covid restrictions were in force during lockdown, we were allowed to give the car a thorough check, and make sure we were comfortable inside. We weren't allowed a test drive, but Trust assured us that we could return the car within 14 days - no need for that, we've bought a fantastic car, immaculately clean in and out, and all documents up to date. Trust's prices are fair too. They offered us a 1-year warranty package, but were not pushy about it - instead, I went away and did some research, and realised that their package is good, so I bought it. Well done Trust! A happy customer.

By Karl M on 19 September 2020 | Purchase not verified

Professional, super friendly, welcoming, genuine, honest, organised, clean and supportive dealership / staff. Excellent customer service. Very happy customer - thank you!